TPA service & Why work with TPA?

 Why work with TPA?

Managing drug and alcohol testing programs is complex, and the risks of preventing workplace drug abuse while complying with federal regulations are high. Partnering with an experienced Third-Party Administrator (TPA) like goMDnow is an effective and cost-effective way to help manage your program.

A TPA acts as an extension of an employer's human resources or security department to help ensure employee safety and compliance. The employer is the "first party" and the TPA is the "third party" that helps manage the "second party" participating in the testing program:

TPA can manage the entire process from start to finish, or manage specific parts of the process, such as random drug screening selection. At goMDnow, our capabilities include:

·         Full Employee Drug and Alcohol Testing

·         Random selection and alliance management

·         National Network of DOT Certification Collection Points

·         MRO services with 24-hour turnaround time can provide negative results

·         Nationwide FMCSA Drug & Alcohol Consortium

·         Emergency test support after 24/7/365 hours

·         Company policy review and development

·         Regulatory Consulting

·         Staff and Supervisor Training

·         Consolidated billing available



·       What can't TPA do? 

A    According to the DOT, a TPA cannot "manage" certain aspects of your substance abuse program including:

·         Make a decision of reasonable doubt

·         Dismiss the employee

·         Serve as the primary recipient of MRO's drug and alcohol test results

·         Here are some guidelines from DOT on how to interact with your TPA and other service providers

However, the TPA can consult with you about these activities to ensure you are compliant and help make your job easier. This includes providing reasonable skepticism training, staff coaching, and helping to facilitate MRO results delivery.


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